Delivery & Returns

Delivery

  • Processing: orders are processed within 1–2 business days, excluding weekends and public holidays. You will receive a confirmation email when your order ships.
  • Within Nigeria: delivery usually takes 3–5 business days after dispatch.
  • International: delivery usually takes 7–14 business days after dispatch, depending on destination and customs clearance.
  • Shipping cost: calculated and shown at checkout.

For full details, see our Shipping Policy.

Returns

You can request a return within 7 days of receiving your order.

What we can accept: for safety and hygiene, we can only accept unopened products in a sealed bottle, with the batch number intact and in the original packaging. Please keep your receipt or proof of purchase.

How to return:

  1. Email info@nutriqurewellness.com before sending anything, with your order number.
  2. If your return is accepted, we will send you instructions and a return shipping label.
  3. Send the product to: 65B Prince Kazeem Eletu Way, 106104 Lagos LA, Nigeria.

Items sent back without first contacting us cannot be accepted.

Damaged, defective or wrong items

Please check your order when it arrives. If an item is damaged, defective or not what you ordered, contact us within 48 hours of delivery with photos of the product and packaging, even if the bottle has been opened. We will arrange a replacement or refund where applicable.

Refunds

Once we have received and inspected your return, we will tell you whether it is approved. Approved refunds go back to your original payment method within 10 business days. Your bank may take longer to post the refund. If more than 15 business days have passed since approval, please contact us.

Questions?

Email info@nutriqurewellness.com or visit our Contact page. See also our Refund Policy.